Privacy Policy

1. Introduction

Welcome to Expectify ("we," "our," or "us"), a product by Sieu Thai. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our test expectation management platform and related services (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Account Information: Name, email address, password, and profile information
• Workspace Information: Company name, team member details, and organizational data
• Billing Information: Payment details, billing address, and subscription information (processed securely through Paddle)
• Communication Data: Messages, support tickets, and feedback you provide to us

2.2 Usage Information

We automatically collect information about how you use our Service:

• Log Data: IP address, browser type, operating system, and access times
• Device Information: Device identifiers, hardware model, and mobile network information
• Usage Analytics: Features used, pages visited, and interaction patterns
• Performance Data: Error logs, crash reports, and performance metrics

2.3 Test Data

We collect and process test-related data you create or upload, including test cases, automation scripts, bug reports, screenshots, and test results. This data is essential for providing our core testing and expectation management services.

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide, maintain, and improve our testing platform
• Account Management: To create and manage your account and workspace
• Communication: To send you updates, notifications, and respond to inquiries
• Billing: To process payments and manage subscriptions
• Security: To detect, prevent, and address technical issues and security threats
• Analytics: To understand usage patterns and improve our Service
• Legal Compliance: To comply with applicable laws and regulations
• Marketing: To send promotional materials (with your consent where required)

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We work with trusted third-party service providers who assist us in operating our Service:

• Supabase: Database and authentication services
• Paddle: Payment processing and subscription management
• Loops: Email communication and notifications
• Vercel: Hosting and deployment services

4.2 Legal Requirements

We may disclose your information if required by law or in response to:

• Court orders, subpoenas, or other legal processes
• Government or regulatory requests
• Protection of our rights, property, or safety
• Investigation of fraud or security issues

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. We will notify you of any such change in ownership or control.

5. Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption: Data is encrypted in transit and at rest
• Access Controls: Strict access controls and authentication mechanisms
• Regular Audits: Security assessments and vulnerability testing
• Employee Training: Staff training on data protection and security practices
• Incident Response: Procedures for detecting and responding to security incidents

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to:

• Provide our Service and maintain your account
• Comply with legal obligations and resolve disputes
• Enforce our agreements and protect our rights

When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Restriction: Request restriction of processing
• Objection: Object to certain types of processing
• Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@expectify.com. We will respond to your request within 30 days.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers are conducted in accordance with applicable data protection laws and implement appropriate safeguards, including standard contractual clauses approved by relevant authorities.

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Authenticate your account and maintain sessions
• Analyze usage patterns and improve our Service
• Provide personalized content and features

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our Service.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: